Ulster Bank Payment Problems

Some Ulster Bank customers may have missing payments or direct debits on their accounts today (17th June 2015) .  It appears that Republic of Ireland customers are not affected (this time!)

Royal Bank of Scotland has said account payments are missing for some customers across its banking brands after the group suffered a “technical glitch”.

RBS  said an issue with its “overnight process” meant some customers of Ulster Bank , NatWest, Royal Bank of Scotland  and private bank Coutts had not seen credits or direct debits applied to their accounts.

Ulster Bank confirmed today that …..  ” We are aware of an issue with our overnight process which has resulted in some of our Northern Ireland customers not having credits or direct debits being applied to their accounts. We are working to get this resolved as quickly as possible and apologise to customers for the inconvenience caused”.

Customers in Northern Ireland who need access to their cash will be able to do so if they bring ID into a branch.

It said the problem was ongoing, but  they are working to resolve the problem as quickly as possible.
About 600,000 payments are affected.