It was announced today that all the major internet providers in Ireland have signed up to a Telecommunications Consumer Charter. This is a set of commitments to assist and help customers in the use of electronic communications during the COVID-19 Pandemic. This was announced by the Telecommunications Industry Ireland. So far it has been signed […]
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There has been a massive increase in the use of smartphones in Ireland – it is estimated there were 4.5 million active smartphone SIMS at the start of 2019 These smartphones are used for much more than simply talking or texting – you can check emails, go on Facebook or Twitter, use one of the […]
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Consumers will usually try and find the lowest prices on mobile phone services – but maybe price is not the only factor you should consider when choosing a mobile network provider. Coverage is very important – as is the level of customer service. Comreg keep a record of all the complaints made to them about […]
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EU Roaming Charges and Irish Mobile Providers The European Commission promised in 2016 that “15th June 2017 will be the end of roaming charges in the EU”. But is that really the case ? Using an Irish network’s mobile phone outside Ireland (roaming) has always resulted in some extra charges for calls, texts and especially […]
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Three Ireland recently announced that they will be increasing the monthly charge for many of their billpay customers from April 4th 2017. They have to give customers 30 days notice of a price increase – so if you are a Three mobile customer and your monthly charge is going up you should have been informed […]
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