Directory Enquiries Ireland – Cost of Calls

In Ireland there are several choices for  telephone directory enquiries. Some of the   numbers you can call for an enquiry about a telephone number (landline) are : 11850 , 11888, , 11824, 11890 and 11811.
You might be shocked at the cost of Calls to Directory Enquiries in Ireland.
A 2 minute call could end up costing as much as €8.84 !

In the UK –  charges for calls to directory enquiries are capped  from April 1st 2019 at £3.65 for every 90 seconds (inc VAT) .


Which directory enquiry number is the cheapest to call in Ireland ?

Well – it’s not straightforward – the price depends on which provider you are using to make the call. (All prices below include VAT). In general – 11888 has the lowest charge.

From a Landline :

The cheapest Irish telephone directory enquiry number to call  from a Eir landline is 11888  – they charge  €0.60 per call plus €0.49 per minute with a minimum 60c call charge (charged by the second thereafter). The only restriction is that you can only get one number at a time – but it’s rare that you would need more than one number.

  • A 2 minute call  from an Eir landline to 11888 would cost €1.09.
  • Calling  11890 would cost you €4.98
  • The  most expensive  2 minute directory enquiry call from an Eir landline would be to 11850 – it would cost €8.37  !  ( 11888 and 11850 are run by the same company)
  • Other prices for a 2 minute directory enquiry call;
    • 11811 = €3.10
    • 11818 = €5.00
    • 11890 = €5.80

The various landline telephone companies don’t all charge the same rates for calls to all the different directory enquiry lines . When we compared the cost of a 2 minute call using Eir , Sky , Virgin Media  landlines  – the 11888 number was the cheapest in all these cases.

Buton a Vodafone landline 11888 was the most expensive option – (€7 for a 2 minute call.) So – Vodafone landline customers should call 11850  or 11811 – for the cheapest rate – but it is still going to cost a hefty €4 for just a 2 minute call !

If you use a Virgin Media landline – a 2 minute call to 11850 would cost €7. A 2 minute call to 11888 would cost 62c


Cost of Calling Directory Enquiries From a Mobile :

The directory enquiry charges from some of the mobile phone companies seem to have rocketed in the past year or so – and the difference in charges can be very large – so be careful which line you call (if any at all) . 11888 is the cheapest with all providers.

Sample Cost of an 2 minute call  to Directory Enquiries from  mobile phones   (We looked at 11890 11888 11811 and 11850)

Three charge billpay customers  €5.40 for a 2 minute call to 11811, 11850 or 11890. Prepay customers would pay €6.40. They don’t list charges for 11888

Vodafone would charge €2.98  for  a 2 min call to any of the above  4 lines for RED customers . All other plans would be charged €.170

Eir Mobile will charge €2 for a 2 minute call to 11888  but €3.10 for 11811

Virgin mobile would charge €6.98 for a 2 minute call to 11850 but only €0.98c for 11888

Tesco Mobile   The cheapest directory enquiry number on Tesco Mobile is 11888 ( €1.45)  . The most Expensive  number is 11850 from Tesco Mobile  – a 2 min  call would cost you  €8.84 .


TIPS:
1. Use 11888 for the lowest rates ( but not with Vodafone landlines).
2.  Avoid 11850 – it is the most expensive. (As much as €8.84 for a 2 minute call )
2. Where possible – write down the number they give you and ring it yourself. They may offer to connect you – but the charge for connecting the  call will be much higher than calling it yourself.

Of course – if you have access to the internet  – Google and the 1189o online search are both  free for finding residential and business numbers – so you might be able to avoid using expensive directory enquiries.

Information about  1890 call costs

Charges checked  March 2019