Phone Numbers for Irish Water

On the original Irish Water application forms the main contact numbers were  1890 numbers.

We have written before about the potential high costs of ringing 1890    numbers – especially from mobile phones.  Waiting for half an hour on an 1890 line could cost  as much as €13.50  See this link:   Cost 0f 1890 Calls

We were hoping that the government departments and state owned companies such as Irish Water would stop using these 1890 numbers  or the phone companies would include them in the inclusive call bundles .

The good news is that sometime in the past year – Irish Water stopped using 1890 numbers and now use 1850 instead.  This should work out cheaper for most people. (But 1850 numbers are still not included in phone companies inclusive bundles)


Here are the alternative numbers you can use for calling Irish Water – which are normal Dublin landline numbers . If you have an inclusive calls bundle that includes some or all  calls to landlines – the call will be included in the bundle and will be cheaper than calling 1850.

Irish Water Refunds and Billing   1850 448 448

Alternative number   01 707 2824

Lines are open from 8am – 8pm,  Mon to Fri and  9am to 5.30 Saturday.

Irish Water – main Contact number (Leaks etc)   1850 278 278

Alternative   01 707 2828  (24 hours a day 7 days a week)

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